CD is working with Queensland company Alkira Software to investigate the use of voice technology for accessing key CD online services and providing easy, equitable access for all users.

VoigleTM Voice gives members easy, voice-controlled access to CD online services and information. Members can talk with CD from a variety of devices, including smart speakers (e.g. Google HomeTM and Amazon AlexaTM),* mobile phones and in car applications.

By utilising this tool CD members will be able to ask GoogleTM and/or AlexaTM where the best fuel price may be in a particular suburb or area; or what the road conditions on travel routes to assist with travel planning.

To install: The  can be downloaded for use on iOS mobile devices from the . The Google Assistant will provide the same experience on a mobile device as the google speaker will for users. Alexa will require a specific skill set enablement process – a full set of instructions, along with explicit invocation phrases are included below for ease of access.

VoigleTM Voice is free for members to easily engage with CD for key CD services.

*Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Google, Google Home and Google Assistant are trademarks of Google LLC or its affiliates.

 

Invoking CD

Opening the Application on a smart speaker can be performed using the explicit invocation which will launch the CD Voice Application. Cooper will respond and introduce himself.

Google assistant

“Ok Google, open CD” or “Ok Google, talk to CD”

  1. “Ok Google, talk to CD and tell me what the cheapest fuel in <suburb or postcode> is?”.
  2. “Ok Google, open CD and tell me where can I get cheap unleaded fuel?”
  3. “OK Google, talk to CD and tell me where can I get cheap e10 petrol near me?”.
  4. “OK Google, ask CD what is their phone number?”.
  5. “OK Google, ask CD what the road conditions in <suburb or postcode> are like?”.
  6. “OK Google, ask CD about the local road conditions?”.

Amazon alexa

“Alexa, open CD” or “Alexa, talk to CD”

  1. “Alexa, talk to CD and tell me what the cheapest fuel in <suburb or postcode> is?”.
  2. “Alexa, open CD and tell me where I can get cheap unleaded fuel?”.
  3. “Alexa, open CD and tell me where can I get cheap e10 Unleaded petrol near me?”.
  4. “Alexa, load CD and tell me what their phone number is?”.
  5. “Alexa, ask CD what are the road conditions in <suburb or postcode> are like?”.
  6. “Alexa, ask CD about the local road conditions?”.

Configuring Alexa smart speakers.

Before you can use the Application “CD” on an Alexa powered speaker you will need to activate / enable the CD “skill” in the Alexa app, alternatively you can say, "Enable (skill name)”. This is only available in the Amazon Australia store.

Step 1. Open the “Amazon Alexa” app on your mobile device.

Step 2. Press the “Stacks” icon in the top left corner to open the application menu.

Step 3. Select “Skills & Games” from the menu.

Step 4. Search for CD (the search option is available by pressing the magnifying glass in the top right corner).

Step 5. Once the CD “Skill” has been found, open and press the “ENABLE TO USE”