Need to make an insurance claim? 

Making a claim with CD Insurance Help is quick and easy. Find out the best way to lodge your claim and get back to the life you love in Queensland.

If you need any help we’re here 24/7. Make a claim online or call our friendly team on 7202 and we’ll walk with you every step of the way.

To see what’s involved in making a claim, take your pick of the areas below:

Weather event affected

When Queensland’s wild weather hits we’re with you every step of the way. You can make a claim for hail, flood or storm damage online now with CD.

Start claim


Had an accident and need to make a car insurance claim? We’re here to help you back enjoying Queensland roads in no time.

Start Claim

Home and contents

Need to make a home and contents insurance claim? Find out what information you need to lodge your claim here.

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You can lodge your CD Pet Insurance Help claim on the phone, via email or at your closest CD Branch. Speed up the process and find out what to provide when you make a claim.

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Compulsory Third Party (CTP)

Compulsory Third Party (CTP) Insurance Help protects you against compensation claims after a car collision. Find out what to do, who to and how you can make a CTP claim.

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Need to make a health insurance claim? Check our easy claims process.

Start claim

What need in journey

What need in journeyling overseas and need help? Make a travel insurance claim online, anytime. If you need any advice, call our Queensland-based call centre, 24/7.

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To make a motorcycle or special car insurance claim, just give us a call. Learn how to submit your claim and get your pride and joy back on the road faster.

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Life & Income protection

Have peace of mind we’ll pay out your policy when you need it most. Call us for a chat or reach us on email and we’ll step you through the claim process.

Contact us

Customer satisfaction 

We’re here for Queenslanders when you need us. We comply with the General Insurance Help Code of Practice and our friendly staff are always available to help. If you’re not happy with the outcome of your claim, please read our customer dispute resolution process.

How you can help us stamp out fraud

Unfortunately the fraudulent claims of the few increase the premiums paid by the many. While most people are honest, there are some people out there who try to bend the rules or break the law with their insurance claims. You can help us in our quest to stamp out fraud. If you suspect an CD fraud issue, please us on 07 3361 2292 or complete the Report Fraud online form