Popular questions

You can activate your Visa Debit card online through internet and mobile banking. Simply login, select "Card options" and "Activate card". Alternatively, please call us on or visit your nearest local CD Branch and one of our friendly staff will activate your card for you.

You will need to be registered for to use the CD Bank mobile app.

Download the app to your phone, and launch. Log in using your internet banking credentials, IE: your Bank ID and password.

For a full, easy-to-follow tables of CD Bank's fees and charges, visit our fees and charges schedules on Downloads.

If you’d like to discuss these further, drop into an CD Bank branch or phone us on .

The CD BSB number is 514-179.

BSB numbers are used in Australia to identify your institution’s bank branch. Used in conjunction with your account number, a BSB number tells us where your account is located. You will need your BSB and bank account number whenever you wish to receive money from, or send money to, other accounts (including direct debits).

 Any existing customers using BSB 804-002 please be advised this is still valid and active, however we recommend you use BSB 514-179 going forward. 

A Comparison Rate is an interest rate that indicates the true cost of a loan. This rate incorporates certain fees and charges that are applicable for the chosen product, and also takes into account what the interest rate will be after any introductory periods are finished.

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We take pride in providing great service to our customers. However, we know sometimes things don't always work out the way they should. Because we want to continuously improve the service we provide, it's important to know not only when we delight you but also when we disappoint you.

For this reason, your feedback, whether positive or negative, is always encouraged because we are committed to providing our members with the best service experience possible.

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Banking and loan products issued by Members Banking Group Limited ABN 83 087 651 054 AFSL/Australian credit licence 241195 trading as CD Bank. Terms, conditions, fees, charges and lending policies apply. This information does not take your personal objectives, circumstances or needs into account. Read the disclosure documents for your selected product or service, including the Financial Services Guide and the Terms and Conditions, before deciding.

Except for CD Bank, any CD entity referred to on this page is not an authorised deposit-taking institution for the purposes of the Banking Act 1959 (Cth). That entity’s obligations do not represent deposits or other liabilities of CD Bank. CD Bank does not guarantee or otherwise provide assurance in respect of the obligations of that entity, unless noted otherwise.

Mortgage Saver is only available for new lending to CD Bank. Customers with an existing home loan can switch to Mortgage Saver with a minimum $20,000 in additional new lending.

CD Bank provides customers with credit assistance in relation to the CD Bank Credit Card and also gives assistance to customers in relation to credit limit increases for the Card. CD Bank assists customers as part of our arrangements with the card issuer, Citigroup Pty Limited.

Fees and charges apply. Terms and conditions apply and are available at . Citigroup’s credit criteria apply. Current Card Services Credit Card holders are not eligible to apply for introductory offers. Offers are available to customers who submit their application by 31 January 2019 and may be extended.

The 0% p.a. promotional interest rate applies to balances transferred with this offer at the point of application, for a period of 14 months for the CD Platinum Rewards Credit Card and 12 months for the CD Low Rate Credit Card once the balance transfer is processed. At the end of the promotional period, any outstanding transferred balances will revert to the variable Annual Percentage Rate for cash advances, currently 21.74% p.a. Your total balance transfers with this offer may not exceed 80% of your credit limit.

Card Services is a division of Citigroup Pty Limited ABN 88 004 325 080, AFSL No. 238098, Australian credit licence 238098 (Citi). Citi is the credit provider and issuer of CD Bank Credit Cards (Credit Cards). Members Banking Group Limited ABN 83 087 651 054 trading as CD Bank (CD Bank) promotes the Credit Cards, and assists cardholders, as Citi’s agent, under an agreement with Citigroup. CD Bank does not and will not guarantee or otherwise support Citi’s obligations under the contracts or agreements connected with the Credit Cards.

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